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Settings and Support (Web)

Purpose​

Manage account and workspace settings, then handle help/support requests from web environment.

Prerequisites​

  • Business registration is approved and workspace is active.
  • Your role has access to the feature module on the selected platform.

Step-by-step​

  1. Open account settings and update profile data, email, phone, and address fallback details.
  2. Change password and verify account security settings are current.
  3. Adjust notification channels/types and workspace preferences.
  4. Open Help and Support to review FAQs and submit support requests.
  5. Use legal and session actions for privacy/terms review and logout scope management.

Decision points​

  • If email is changed, complete re-verification flow before relying on email channels.
  • If support request is urgent, include reproducible steps and affected role/platform in ticket.

Expected result​

Web account and support setup is complete with stable communication and session controls.

Common mistakes​

  • Submitting support tickets without context and delaying resolution.
  • Logging out all devices unintentionally during active staff operations.
owner web settings-and-support screenshot

Shared web account settings and support operations.