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Profile Settings and Support (Manager Mobile)

Purpose

Run profile settings and support directly from Manager Mobile workspace with role-appropriate permissions.

Prerequisites

  • Active MANAGER profile is selected for the target business.
  • Owner has granted permissions for this operational module.
  • Business registration is approved and module access is enabled.

Step-by-step

  1. Open Profile tab and update account details, address fallback, password, and profile media.
  2. Review notification channels and types (push/email) including reminders and promo notifications.
  3. Adjust preferences for theme, language, and calendar display hours.
  4. Use Help and Support to browse FAQ items and submit support request tickets.
  5. Review privacy/terms/about entries and execute logout on current or all devices as needed.

Decision points

  • If email is changed, complete re-verification before relying on email notifications.
  • If promotional notifications are not wanted, disable only promo categories and keep critical booking alerts enabled.
  • If action requires subscription billing changes or company active/deactive status, escalate to the Owner workflow.

Expected result

Account configuration, preferences, and support communication are centralized and role-ready on mobile. Manager role can complete this workflow within manager permissions and escalate owner-only actions.

Common mistakes

  • Disabling all notification channels and missing booking status updates.
  • Skipping address fallback and reducing feed relevance when GPS fails.
  • Trying to execute owner-only billing or company status actions instead of escalating to Owner.
owner mobile profile-settings-and-support screenshot

Manager mobile wrapper for shared profile/support workflow.