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Promo Codes and Special Offers (Manager Mobile)

Purpose​

Run promo codes and special offers directly from Manager Mobile workspace with role-appropriate permissions.

Prerequisites​

  • Active MANAGER profile is selected for the target business.
  • Owner has granted permissions for this operational module.
  • Business registration is approved and module access is enabled.

Step-by-step​

  1. Open Promo Codes and create code with fixed or percentage discount.
  2. Set validity window and attach eligible services to the promo code.
  3. Send promo campaign through push and, for eligible plans, email with audience filters.
  4. Open Special Offers and create offer with existing or temporary services plus validity period.
  5. Confirm discount precedence behavior where system applies the best eligible discount for customer checkout.

Decision points​

  • If promo code and special offer overlap, rely on automatic best-discount precedence and communicate policy clearly.
  • If campaign target is narrow, use filters (radius, booking count, segment) before dispatch.
  • If action requires subscription billing changes or company active/deactive status, escalate to the Owner workflow.

Expected result​

Promotions are active with clear validity, audience targeting, and checkout discount precedence handling. Manager role can complete this workflow within manager permissions and escalate owner-only actions.

Common mistakes​

  • Publishing overlapping discounts without reviewing margin impact.
  • Forgetting to map services and sending promo codes that cannot be applied.
  • Trying to execute owner-only billing or company status actions instead of escalating to Owner.
owner mobile promo-codes-and-special-offers screenshot

Manager mobile wrapper for shared promo workflow.