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Profile Settings and Support (Owner Mobile)

Purpose

Run profile settings and support directly from Owner Mobile workspace with role-appropriate permissions.

Prerequisites

  • Active OWNER profile is selected for the target business.
  • Business registration is approved and module access is enabled.
  • You have required data prepared for this workflow (staff, services, or policy settings).

Step-by-step

  1. Open Profile tab and update account details, address fallback, password, and profile media.
  2. Review notification channels and types (push/email) including reminders and promo notifications.
  3. Adjust preferences for theme, language, and calendar display hours.
  4. Use Help and Support to browse FAQ items and submit support request tickets.
  5. Review privacy/terms/about entries and execute logout on current or all devices as needed.

Decision points

  • If email is changed, complete re-verification before relying on email notifications.
  • If promotional notifications are not wanted, disable only promo categories and keep critical booking alerts enabled.

Expected result

Account configuration, preferences, and support communication are centralized and role-ready on mobile. Owner role can complete this workflow end-to-end and continue to owner-only controls when needed.

Common mistakes

  • Disabling all notification channels and missing booking status updates.
  • Skipping address fallback and reducing feed relevance when GPS fails.
  • Applying changes without confirming impact on currently scheduled appointments and staff assignments.
owner mobile profile-settings-and-support screenshot

Owner mobile wrapper for shared profile settings and support workflow.