Promo Codes and Special Offers (Owner Mobile)
Purpose
Run promo codes and special offers directly from Owner Mobile workspace with role-appropriate permissions.
Prerequisites
- Active OWNER profile is selected for the target business.
- Business registration is approved and module access is enabled.
- You have required data prepared for this workflow (staff, services, or policy settings).
Step-by-step
- Open Promo Codes and create code with fixed or percentage discount.
- Set validity window and attach eligible services to the promo code.
- Send promo campaign through push and, for eligible plans, email with audience filters.
- Open Special Offers and create offer with existing or temporary services plus validity period.
- Confirm discount precedence behavior where system applies the best eligible discount for customer checkout.
Decision points
- If promo code and special offer overlap, rely on automatic best-discount precedence and communicate policy clearly.
- If campaign target is narrow, use filters (radius, booking count, segment) before dispatch.
Expected result
Promotions are active with clear validity, audience targeting, and checkout discount precedence handling. Owner role can complete this workflow end-to-end and continue to owner-only controls when needed.
Common mistakes
- Publishing overlapping discounts without reviewing margin impact.
- Forgetting to map services and sending promo codes that cannot be applied.
- Applying changes without confirming impact on currently scheduled appointments and staff assignments.
Owner mobile wrapper for shared promo and offer workflow.