Promo Codes and Special Offers (Manager Web)
Purpose
Run promo codes and special offers directly from Manager Web workspace with role-appropriate permissions.
Prerequisites
- Active MANAGER profile is selected for the target business.
- Owner has granted permissions for this operational module.
- Business registration is approved and module access is enabled.
Step-by-step
- Open Promo Codes and create code with fixed or percentage discount rules.
- Attach service scope, validity dates, and campaign constraints.
- Dispatch promo campaigns via push and email based on plan capabilities and filter criteria.
- Open Special Offers and publish offers with existing or temporary services plus validity windows.
- Validate checkout precedence so best eligible discount is applied automatically.
Decision points
- If campaign audience is broad, narrow by distance or booking behavior to protect margin.
- If temporary service is used, ensure end date aligns with offer expiration.
- If action requires subscription billing changes or company active/deactive status, escalate to the Owner workflow.
Expected result
Promotions are active, targeted, and price-safe with automated precedence behavior. Manager role can complete this workflow within manager permissions and escalate owner-only actions.
Common mistakes
- Launching unlimited offers without revenue guardrails.
- Sending promo messages before confirming code-service mappings.
- Trying to execute owner-only billing or company status actions instead of escalating to Owner.
Manager web wrapper for shared promo and offers workflow.