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Promo Codes and Special Offers (Owner Web)

Purpose

Run promo codes and special offers directly from Owner Web workspace with role-appropriate permissions.

Prerequisites

  • Active OWNER profile is selected for the target business.
  • Business registration is approved and module access is enabled.
  • You have required data prepared for this workflow (staff, services, or policy settings).

Step-by-step

  1. Open Promo Codes and create code with fixed or percentage discount rules.
  2. Attach service scope, validity dates, and campaign constraints.
  3. Dispatch promo campaigns via push and email based on plan capabilities and filter criteria.
  4. Open Special Offers and publish offers with existing or temporary services plus validity windows.
  5. Validate checkout precedence so best eligible discount is applied automatically.

Decision points

  • If campaign audience is broad, narrow by distance or booking behavior to protect margin.
  • If temporary service is used, ensure end date aligns with offer expiration.

Expected result

Promotions are active, targeted, and price-safe with automated precedence behavior. Owner role can complete this workflow end-to-end and continue to owner-only controls when needed.

Common mistakes

  • Launching unlimited offers without revenue guardrails.
  • Sending promo messages before confirming code-service mappings.
  • Applying changes without confirming impact on currently scheduled appointments and staff assignments.
owner web promo-codes-and-special-offers screenshot

Owner web wrapper for shared promo and special-offer operations.