Settings and Support (Owner Web)
Purpose
Run settings and support directly from Owner Web workspace with role-appropriate permissions.
Prerequisites
- Active OWNER profile is selected for the target business.
- Business registration is approved and module access is enabled.
- You have required data prepared for this workflow (staff, services, or policy settings).
Step-by-step
- Open account settings and update profile data, email, phone, and address fallback details.
- Change password and verify account security settings are current.
- Adjust notification channels/types and workspace preferences.
- Open Help and Support to review FAQs and submit support requests.
- Use legal and session actions for privacy/terms review and logout scope management.
Decision points
- If email is changed, complete re-verification flow before relying on email channels.
- If support request is urgent, include reproducible steps and affected role/platform in ticket.
Expected result
Web account and support setup is complete with stable communication and session controls. Owner role can complete this workflow end-to-end and continue to owner-only controls when needed.
Common mistakes
- Submitting support tickets without context and delaying resolution.
- Logging out all devices unintentionally during active staff operations.
- Applying changes without confirming impact on currently scheduled appointments and staff assignments.
Owner web wrapper for shared settings and support workflow.